FAQs

FREQUENTLY ASKED QUESTIONS:

Can a Private Investigator obtain cellphone records?

No. It is actually illegal for a Private Investigator to attempt to obtain an individual’s cellphone records in Canada. Those who can obtain these records must fall under law enforcement, and have already obtained a warrant or subpoena from a court. All Private Investigators must comply with the privacy laws within their respective province. As such, Private Investigators can utilize other legal means to obtain other relevant information which would pertain to an investigation.

Can a Private Investigator track my partner’s cellphone?

No. It is illegal. While technology exists which would facilitate an individual to track another person’s cellphone, it is illegal to track someone’s cellphone activity or to monitor the GPS location of the phone. This can only be achieved with the expressed consent of the individual person who you would like to be tracked. The only entities who can track cellphones are law enforcement agents, who have been granted wiretapping privileges and/or a warrant.

Can any Private Investigator help me?

No. Only a licensed Private Investigator can assist you with an investigative request, and only if the request is handled by or through a licensed Private Investigative Agency. An individual Private Investigator cannot assist with an investigative request, if they act alone for personal gain and/or in the absence of an agency. Generally, Private Investigators assist with matters including: Child Custody, Missing Persons, Surveillance, Undercover Investigations, GSP Tracking, Skip Tracing, Social Media Searches, Background Checks, Strike Monitoring and much more!

If I hire a Private Investigator, is my personal information safe?

Yes. All licensed Private Investigators must adhere to the Personal Information Protection Electronic Documents Acts (PIPEDA). Personal information can only be used for the purposes for which it was collected. As such, a Private Investigative Agency will not and should not disclose personal information of it’s clients. Furthermore, all collected personal information from a client must be protected by appropriate safeguards, such as physical security and electronic security measures.

What are Private Investigators legally allowed to do?

Private Investigators provide a wide variety of services. These may include: WSIB investigations, insurance and disability claims, asset protection, corporate security, information verification, locating missing persons, fraud investigations, social media searches, background searches, skip tracing, child custody information gathering and family welfare investigations, infidelity investigations, served documents, criminal investigations and much more. Unlike what is portrayed in Hollywood, Private Investigators do not break into private buildings and/or residences, trespass, assault, intimidate or harass individuals.

Are Private Investigators governed by any government agencies?

All Private Investigators must retain a valid license issued by the respective province in which they operate. And to operate as an Investigator, an applicant must go undergo rigorous training, testing and a criminal and background check. Once licensed, they must work through an investigative agency. In addition, companies offering investigative services must possess a valid agency license, and must fully understand their responsibilities under the Private Security And Investigative Services Act, 2005. By law, all investigative agencies must be bondable and must possess valid liability insurance. Furthermore, Private Investigative Agencies must maintain a sound understanding of the Trespass to Property Act and the Criminal Code.

Who can put a GSP tracker on a vehicle?

In Canada, if you are the owner of the vehicle you are tracking, it’s generally legal – whether the person driving knows about it or not. However, an individual cannot place a GSP tracker onto a vehicle if they do not own the vehicle, as it would infringe upon the person’s reasonable expectation of privacy. A Private Investigative Agency which provides GSP tracking, can assist individuals, corporations, government and non-profit entities in the monitoring of their assets in real-time.

How can I become a Private Investigator in Ontario?

To become a Private Investigator in Ontario, you will need to complete a ministry approved course either in person or online. Upon successful completion of the course, you will receive a confirmation number which will be used to verify your completion of the course and to then apply to take a written exam. Once you achieve the minimum passing grade on your exam, you can then apply for a Private Investigator license. A criminal and background check will be performed prior to any issue of license. And after that, it’s just a matter of getting hired by a licensed agency. To start the process now CLICK HERE. Good luck!